This Privacy Policy explains how Chips (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you use our website, mobile application, and services (the “Platform”). By using our Platform, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
- Personal Information: name, phone number, email address, delivery address.
- Account Information: login details and account activity.
- Order Information: purchased products, transaction details, order history.
- Payment Information: processed securely via third-party providers (we do not store card details).
- Technical Data: IP address, device type, browser type, and usage data.
- Cookies & Tracking Data: information collected via cookies and similar technologies.
We use your information for the following purposes:
- To process and fulfill orders
- To arrange delivery and logistics
- To provide customer support
- To improve our Platform and services
- To detect and prevent fraud or unauthorized activity
- To send order updates and important notifications
- To provide marketing communications (if applicable)
We process your data based on:
- Contractual necessity (to fulfill your orders)
- Your consent (for marketing and optional services)
- Legal obligations
- Legitimate business interests (such as improving services and preventing fraud)
We may share your data with trusted third parties only when necessary, including:
- Payment service providers (for transaction processing)
- Delivery and logistics partners
- IT and hosting providers
- Analytics and marketing services (such as Google or Meta, if used)
We do not sell your personal data.
We retain your personal data only for as long as necessary to:
- Fulfill orders and provide services
- Comply with legal and accounting requirements
- Resolve disputes and enforce agreements
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent for marketing communications
We use cookies and similar technologies to:
- Improve user experience
- Analyze website performance
- Support marketing and advertising
You can control or disable cookies through your browser settings.
Our Platform may include links or integrations with third-party services. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time. Any updates will be posted on this page, and continued use of the Platform constitutes acceptance of the updated policy.
If you have any questions or requests regarding this Privacy Policy or your personal data, you may contact us through our official support channels.
By creating an account you agree to Chips Terms & Conditions privacy notice & terms of use.
By creating an account you agree to Chips Terms & Conditions privacy notice & terms of use.
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